Effective Date: 04 May 2024
1. Introduction
Welcome to Senorova (“we”, “our”, “us”).
We operate the website senorova.com (the “Website”) and specialize in selling home décor products for homeowners. We are committed to protecting your personal data and respecting your privacy in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website.
2. Data Controller Information
Business Name: Senorova
Email: [email protected]
Address: France Cluster P-06, International City, UAE
3. Information We Collect
We may collect and process the following types of personal data:
3.1 Personal Identification Information
- Full name
- Email address
- Phone number
- Shipping and billing address
3.2 Transaction Data
- Payment details (processed securely via third-party providers)
- Purchase history
3.3 Technical Data
- IP address
- Browser type and version
- Device information
- Time zone setting
- Cookies and usage data
3.4 Usage Data
- Pages visited
- Time spent on the Website
- Interaction behavior
4. How We Collect Data
We collect data through:
- Direct interactions (e.g., placing orders, filling forms)
- Automated technologies (cookies, analytics tools)
- Third-party services (payment gateways, analytics providers)
5. Legal Basis for Processing (GDPR)
We process your personal data based on:
- Contractual necessity – to fulfill your orders
- Legal obligations – compliance with applicable laws
- Legitimate interests – improving our services
- Consent – for marketing communications (where required)
6. How We Use Your Data
We use your data to:
- Process and deliver your orders
- Communicate with you regarding purchases
- Improve our Website and customer experience
- Send promotional emails (only with consent)
- Prevent fraud and enhance security
- Comply with legal obligations
7. Sharing Your Data
We do not sell your personal data.
We may share your data with:
- Payment processors
- Shipping and logistics partners
- IT and hosting service providers
- Legal authorities (if required by law)
All third parties are required to respect the security of your personal data and process it lawfully.
8. International Data Transfers
Since we operate from the UAE, your data may be transferred and processed outside the European Economic Area (EEA).
We ensure appropriate safeguards are in place, such as:
- Standard Contractual Clauses (SCCs)
- Secure data processing agreements
9. Data Retention
We retain your personal data only as long as necessary to:
- Fulfill the purposes outlined in this policy
- Comply with legal, tax, and accounting requirements
10. Data Security
We implement appropriate technical and organizational measures to protect your data, including:
- SSL encryption
- Secure servers
- Restricted access to personal data
- Regular security monitoring
However, no system is completely secure, and we cannot guarantee absolute security.
11. Your GDPR Rights
If you are located in the EU/EEA, you have the following rights:
- Right to Access – request copies of your data
- Right to Rectification – correct inaccurate data
- Right to Erasure – request deletion of your data
- Right to Restrict Processing
- Right to Data Portability
- Right to Object to processing
- Right to Withdraw Consent at any time
How to Exercise Your Rights
You can contact us at:
📧 [email protected]
We will respond within 30 days.
12. Cookies Policy
We use cookies to:
- Enhance user experience
- Analyze website traffic
- Store user preferences
You can control or disable cookies through your browser settings.
13. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for their privacy practices.
14. Children’s Privacy
Our Website is not intended for individuals under the age of 18. We do not knowingly collect data from children.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
16. Contact Us
If you have any questions about this Privacy Policy or your data, please contact us:
Senorova
📧 [email protected]
📍 France Cluster P-06, International City, UAE