1. Introduction
Welcome to Senorova (“Company”, “we”, “our”, “us”).
These Terms and Conditions govern your use of our website senorova.com (the “Website”) and the purchase of our home décor products. By accessing or using our Website, you agree to be bound by these Terms. If you do not agree, please do not use our Website.
2. Company Information
Business Name: Senorova
Email: [email protected]
Address: France Cluster P-06, International City, UAE
3. Eligibility
By using this Website, you confirm that:
- You are at least 18 years old, or
- You are using the Website under the supervision of a parent or legal guardian
4. Products and Services
We sell home décor products for homeowners.
We make every effort to ensure that:
- Product descriptions are accurate
- Images represent the products correctly
However, we do not guarantee that product colors, sizes, or details will be exactly as displayed due to screen differences and manufacturing variations.
5. Pricing and Payments
- All prices are listed on the Website and may be subject to change without notice
- Prices may include or exclude applicable taxes and shipping fees (displayed at checkout)
- Payments must be made through approved payment methods available on the Website
We reserve the right to refuse or cancel any order if fraud or unauthorized activity is suspected.
6. Orders and Acceptance
- Once you place an order, you will receive a confirmation email
- This confirmation does not guarantee acceptance of your order
- We reserve the right to cancel or refuse any order for reasons including:
- Product unavailability
- Pricing errors
- Suspected fraud
If your order is canceled, you will be notified and refunded where applicable.
7. Shipping and Delivery
- Delivery times are estimates and may vary depending on location and logistics
- We are not responsible for delays caused by shipping carriers, customs, or unforeseen circumstances
- Risk of loss passes to you upon delivery
8. Returns and Refunds
We aim to ensure customer satisfaction.
- Returns and refunds are subject to our separate Return & Refund Policy
- Items must be returned in original condition unless defective
- Certain items may not be eligible for return (e.g., used or customized items)
Please contact us at [email protected] for return requests.
9. User Responsibilities
By using our Website, you agree not to:
- Use the Website for unlawful purposes
- Provide false or misleading information
- Attempt to hack, disrupt, or damage the Website
- Violate any applicable laws or regulations
10. Intellectual Property
All content on this Website, including:
- Text
- Images
- Logos
- Graphics
is the property of Senorova and is protected by intellectual property laws.
You may not reproduce, distribute, or use any content without prior written permission.
11. Limitation of Liability
To the fullest extent permitted by law:
- We are not liable for indirect, incidental, or consequential damages
- We do not guarantee that the Website will be error-free or uninterrupted
- Our total liability shall not exceed the amount paid by you for the purchased product
12. Disclaimer
The Website and products are provided “as is” and “as available” without warranties of any kind, either express or implied.
We do not guarantee:
- Continuous availability of the Website
- That products will meet all expectations
13. Indemnification
You agree to indemnify and hold harmless Senorova from any claims, damages, or expenses arising from:
- Your misuse of the Website
- Your violation of these Terms
14. Privacy
Your use of the Website is also governed by our Privacy Policy, which explains how we collect and use your data.
15. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for their content or practices.
16. Termination
We reserve the right to terminate or suspend your access to the Website at any time without prior notice if you violate these Terms.
17. Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the United Arab Emirates.
Any disputes shall be subject to the exclusive jurisdiction of the courts of the UAE.
18. Changes to Terms
We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on this page.
19. Contact Information
If you have any questions about these Terms, please contact us:
Senorova
📧 [email protected]
📍 France Cluster P-06, International City, UAE